ACTIVE AU TENANTS
184+14 this wk
PLATFORM MRR (AUD)
$38,420inc. GST
CALLS TODAY (AEST)
2,84098.4% ans
CONCURRENT CALLS
19Cap: 500
GROSS MARGIN / MIN
$0.19471.8% GM
TENANT DIRECTORY (6)
| Business & ABN | Trade & Location | Inbound Line | Plan (AUD) | Minutes Used | Health | Created | Action |
|---|---|---|---|---|---|---|---|
Bayside Plumbing ABN 48 612 904 318 | Plumbing & Gasfitting · Mornington VIC | +61 3 9024 8819 | Growth ($199) | 468/600m (78%) | Healthy | 14 Feb 2026 | |
Smile Studio South Yarra ABN 91 640 112 889 | Dental & Orthodontics · South Yarra VIC | +61 3 9827 4100 | Scale ($399) | 1420/2000m (71%) | Healthy | 03 Jan 2026 | |
Cut & Cure Barbers ABN 22 651 890 104 | Barber & Grooming · Subiaco WA | +61 8 6118 3920 | Starter ($99) | 184/200m (92%) | High volume (92%) | 19 May 2026 | |
Drivetech Mobile Mechanic ABN 73 619 402 551 | Automotive Repair · Penrith NSW | +61 2 8311 7204 | Growth ($199) | 512/600m (85%) | Healthy | 09 Mar 2026 | |
Harbourside Veterinary Clinic ABN 55 608 773 912 | Veterinary Care · Neutral Bay NSW | +61 2 9953 6012 | Scale ($399) | 1690/2000m (85%) | Healthy | 22 Jan 2026 | |
SolarPeak Electrical ABN 84 633 910 447 | Solar & Electrical Contracting · Newstead QLD | +61 7 3180 5590 | Growth ($199) | 589/600m (98%) | Webhook 502 | 11 Apr 2026 |
VOICE-STACK MONITOR (STT / LLM / TTS / SIP)End-to-End p95: 691ms
| Pipeline Layer | p50 | p95 | Err % | Status |
|---|---|---|---|---|
STT (Deepgram Nova-2 AU) en-AU suburb & trade vocabulary boost active | 118ms | 164ms | 0.04% | Operational |
LLM (Ringmate Voice Fine-Tune) Tool-call calendar lock p95 140ms | 210ms | 295ms | 0.08% | Operational |
TTS (ElevenLabs Turbo v2.5 AU) 4 native AU voice profiles cached in memory | 142ms | 198ms | 0.02% | Operational |
SIP Trunk (Telstra / Symbio Sydney) G.711 A-law 8kHz · CLI presentation verified | 19ms | 34ms | 0.01% | Operational |
ACMA NUMBER INVENTORY BY PREFIX (02 / 03 / 07 / 08 / 1300)496 active · 194 spare
| Prefix | Jurisdiction & Carrier | Active | Spare Pool | Util % |
|---|---|---|---|---|
| (02) | NSW & ACT (Sydney, Newcastle, Wollongong, Canberra) Symbio Wholesale AU | 142 | 58 | 71% |
| (03) | VIC & TAS (Melbourne, Geelong, Mornington, Hobart) Symbio Wholesale AU | 168 | 32 | 84% |
| (07) | QLD (Brisbane, Gold Coast, Sunshine Coast, Townsville) Telstra Enterprise SIP | 94 | 46 | 67% |
| (08) | WA, SA & NT (Perth, Adelaide, Darwin) Symbio Wholesale AU | 63 | 37 | 63% |
| (1300) | Australia-Wide Inbound Smartnumbers Telstra Enterprise SIP | 29 | 21 | 58% |
FEATURE FLAGS (RUNTIME ROLLOUT)Click to toggle
au_suburb_phonetic_disambiguation
Injects 4,200 Australian suburb phonetic pronunciations (e.g., Indooroopilly, Prahran, Woolloomooloo) into STT & TTS.
Scope: 100% of AU Tenants · Today, 09:12 AEST
servicem8_native_job_dispatch
Writes confirmed jobs directly into ServiceM8 Dispatch Board with urgent SMS push to on-call tradie.
Scope: Growth & Scale Plans · Yesterday, 16:40 AEST
adaptive_background_ute_noise_gate
Suppresses highway wind and diesel ute cabin noise on inbound tradie test calls and warm transfers.
Scope: All Tenants · 16 Oct 2026
outbound_sms_deposit_link_stripe_au
Allows agent to send an SMS PayID / Stripe AU callout deposit link before locking emergency after-hours slots.
Scope: Beta (12 Tenants) · 14 Oct 2026
IMMUTABLE AUDIT LOG (AEST)5 events recorded
| Timestamp (AEST) | Actor | Tenant | Action & Resource |
|---|---|---|---|
| 20 Oct 14:21:08 AEST | system:voice-gateway-syd01 | Bayside Plumbing | CALENDAR_EVENT_CREATED gcal-bp-8812 (Dave Henderson · 15:30 AEST) |
| 20 Oct 13:56:42 AEST | system:voice-gateway-syd01 | Smile Studio South Yarra | CLINIKO_APPOINTMENT_BOOKED cliniko-ss-4401 (Dr Lin Emergency Chair) |
| 20 Oct 12:18:04 AEST | webhook-worker-syd02 | SolarPeak Electrical | WEBHOOK_RETRY_SCHEDULED POST https://crm.solarpeakelectrical.com.au/simpro-webhook (HTTP 502) |
| 20 Oct 11:19:30 AEST | spam-shield-au | Bayside Plumbing | SPAM_NUMBER_QUARANTINED +61 2 8091 7742 (Outbound Spa Wholesaler) |
| 20 Oct 09:12:11 AEST | jonte@ringmate.com.au | Platform Global | FEATURE_FLAG_UPDATED au_suburb_phonetic_disambiguation -> true |