Ringmate answers your business phone 24/7 in a natural Australian voice, qualifies urgent jobs and quotes, and books them straight into Google Calendar, ServiceM8, or Cliniko while you’re on the tools.
G'day, Bayside Plumbing, Ruby speaking. How can I help you out today?
The braided hose under our kitchen sink in Mount Martha just split. I turned the front mains tap off.
Glad you got the mains off, Dave. Mick has an emergency window in Mount Martha today at 3:30 PM ($110 inc. GST callout). Lock that in for 42 Dominion Rd?
Yes please, 3:30 PM today is a lifesaver.
Pushes confirmed jobs, caller transcripts, and calendar blocks directly into your existing stack:
No flowchart builders or complex VoIP engineering. Point Ringmate at your website, review the rules it extracts, and forward unanswered calls from your mobile.
Paste your business URL or pick your trade. Ringmate crawls your service list, suburbs covered, callout fees, and FAQs automatically.
Pick an Australian voice profile (Ruby, Jack, Chloe, or Liam), set your mandatory intake checklist, and define when to warm-transfer emergencies to your mobile.
Claim an instant (02), (03), (07), or (08) geographic number and dial a 10-second Telstra, Optus, or Vodafone forwarding code on your mobile.
“Our hot water relief valve is pouring scalding water down the side path in Frankston South.”
“I have Luke available between 1:00 PM and 2:30 PM today with replacement Rinnai valves on board. Booked into Van 2.”
“Looking for a 13kW solar + BYD battery quote in Hendra. Our last Energex bill was $920.”
“Noted Colorbond roof and 3-phase supply in Hendra. Scheduled CEC site inspection for Thursday 2:00 PM.”
“Hello business owner, press 1 or speak to our merchant rate specialist to cut your EFTPOS fees.”
“This is a patient clinical line. Please remove this number from your dialer. Hanging up now.”
All prices in Australian Dollars (AUD) inclusive of 10% GST. Spam and telemarketing calls under 15 seconds are never billed against your minutes.
For solo tradies & single-chair studios
For busy workshops, clinics & multi-van teams
For multi-location practices & high-volume trade fleets
| Feature & Allowance Breakdown | Starter ($99) | Growth ($199) | Scale ($399) |
|---|---|---|---|
| Monthly base price (AUD inc. GST) | $99 / mo | $199 / mo | $399 / mo |
| Included receptionist minutes | 200 mins | 600 mins | 2,000 mins |
| Overage rate beyond allowance | $0.35 / min | $0.35 / min | $0.35 / min |
| Local Australian numbers (02/03/07/08) | 1 included | 3 included | 10 + 1300 routing |
| Simultaneous calls answered | Up to 2 | Up to 10 | Up to 25 |
| Warm transfer with whisper to mobile | — | Included | Multi-rule escalation |
| CRM & Job software connections | Calendar + Email | HubSpot + Zapier | Salesforce + Custom API |
| Advanced LLM & endpointing controls | Standard | Included | Full custom prompt + SLA |
| Sydney (ap-southeast-2) recording storage | 30 days | 90 days | 365 days |
Have a custom setup with multiple state branches or legacy PBX hardware? Inspect the portal directly.
Yes. Ringmate uses native Australian voice profiles recorded in Melbourne, Sydney, Brisbane, and Perth that answer in under half a second. It understands local suburb names like Indooroopilly, Prahran, and Woolloomooloo, handles callers speaking over it naturally, and never sounds like an overseas call centre or robotic IVR tree.